Customer Relationship Management (CRM)

CRM software in singapore

One of the Best Available and Widely Used CRM in the Industry

Smiral Pte Ltd CRM (Customer Relation Management) software is a comprehensive solution that automates your core marketing processes, customer services and sales activities, enabling you to run business systematically. Smiral Pte Ltd CRM is highly regarded as leading CRM software Singapore for being intuitive, engaging and immersive in nature.

Built on innovative technologies, the CRM system software of Smiral Pte Ltd is a web based CRM system which can update your business process, combining them with human resources and technology to unveil more about your customers and their behaviors with strong analysis and insight into critical sales and customer metrics.

Our customer management system software is specifically designed for modern day paperless offices and free up you from cumbersome administrative works, allowing you to focus on revenue generation. A robust solution of customer management, Singapore CRM of Smiral Pte Ltd can streamline and automate business processes and ensures greater client’s satisfaction and business success.

CRM Software Features

  • Web Based System
  • No Installation
  • Access Anywhere:
    Windows (any OS e.g. Windows XP, Vista, Windows 7), Apple Mac, Smart Phones
  • Availability: 24/7 accessibility
    (Restricted access and availability also possible)
  • Connectivity with Accounting Software:
    Quick Books & MYOB
  • Bio-Metric Finger scan, Live Feed in the system
  • Centralized Records
  • Unlimited Company Setup
  • Unlimited Document Uploads

Main Modules

  • Lead Management
  • Campaign Management
  • Email Management
  • List Management
  • Contact Management
  • Tracking
  • Reporting
  • Access and Synchronization
  • Account Management
  • Opportunity Management
  • Quote Management
  • Product Database
  • Contract Management
  • Real Time Marketing
  • Rewards Management
  • Scheduler Management
  • Members Portal
  • Commissions Management
  • Customer Service and Support
  • Case and Incident Management
  • Solution Management
  • Knowledge Base Management
  • Business Intelligence and Analytics
  • Custom Reporting and Analytics
  • Dashboard Reporting
  • Billing and Invoicing
  • Inventory Management
  • Project Management
  • Employee Management
  • Score Sheet
  • Email Management
  • SMS Management
  • Reports and Dash Boards
  • E-Voucher

Smiral Pte Ltd’ CRM provides an array of modules allowing all users the flexibility to adapt to customize CRM system to fit each business’s day-to-day use. You can choose the modules as per your business requirement and build your own tailored CRM software with us. We are empowering your business to find new efficiencies. To know features and functions of particular module please click on the following respective modules:

Email Automation
Sales Management
Customer Management
Company Management
Purchase Management
Reduce Human Dependency
Inventory Management
Authentication and Authorization Management
Reports and Enquiry Management