Customer Relationship Management (CRM)

One of the Best Available and Widely Used CRM in the Industry

SBS Consulting’s CRM (Customer Relation Management) software is a comprehensive solution that automates your core marketing processes, customer services and sales activities, enabling you to run business systematically. SBS CRM is highly regarded as leading CRM software Singapore for being intuitive, engaging and immersive in nature.

Built on innovative technologies, the CRM system software of SBS Consulting is a web based CRM system which can update your business process, combining them with human resources and technology to unveil more about your customers and their behaviors with strong analysis and insight into critical sales and customer metrics.

Our customer management system software is specifically designed for modern day paperless offices and free up you from cumbersome administrative works, allowing you to focus on revenue generation. A robust solution of customer management, Singapore CRM of SBS Consulting can streamline and automate business processes and ensures greater client’s satisfaction and business success.

CRM Software Features

  • Web Based System
  • No Installation
  • Access Anywhere:
    Windows (any OS e.g. Windows XP, Vista, Windows 7), Apple Mac, Smart Phones
  • Availability: 24/7 accessibility
    (Restricted access and availability also possible)
  • Connectivity with Accounting Software:
    Quick Books & MYOB
  • Bio-Metric Finger scan, Live Feed in the system
  • Centralized Records
  • Unlimited Company Setup
  • Unlimited Document Uploads

Main Modules

  • Lead Management
  • Campaign Management
  • Email Management
  • List Management
  • Contact Management
  • Tracking
  • Reporting
  • Access and Synchronization
  • Account Management
  • Opportunity Management
  • Quote Management
  • Product Database
  • Contract Management
  • Real Time Marketing
  • Rewards Management
  • Scheduler Management
  • Members Portal
  • Commissions Management
  • Customer Service and Support
  • Case and Incident Management
  • Solution Management
  • Knowledge Base Management
  • Business Intelligence and Analytics
  • Custom Reporting and Analytics
  • Dashboard Reporting
  • Billing and Invoicing
  • Inventory Management
  • Project Management
  • Employee Management
  • Score Sheet
  • Email Management
  • SMS Management
  • Reports and Dash Boards
  • E-Voucher

SBS’ CRM provides an array of modules allowing all users the flexibility to adapt to customize CRM system to fit each business’s day-to-day use. You can choose the modules as per your business requirement and build your own tailored CRM software with us. We are empowering your business to find new efficiencies. To know features and functions of particular module please click on the following respective modules:

Email Automation
Sales Management
Customer Management
Company Management
Purchase Management
Reduce Human Dependency
Inventory Management
Authentication and Authorization Management
Reports and Enquiry Management

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Elwin Tan
Elwin Tan
2 months 8 days ago

I live and operate a business in Singapore. Can I use your CRM software effectively? Is it possible, I personally do not have any knowledge about CRM?

SBS Consulting
2 months 8 days ago

Thanks for sending us your valuable query. Yes, you can use our CRM software. We would be glad to serve you with our cutting-edge services. One of our basic goals is to help Singaporean business owners by providing streamlined, cost-effective and comprehensive CRM solutions.

A CRM software can automate your core marketing and customer care functions. Our software solution is web-based in nature, and thus, you can access it from anywhere and at any time using devices such as PC, laptop, tablet or mobile. Be sure to get internet connectivity for it. Looking forward to your happy purchase with us.